News, Publications and Events

Our CEO Marion Kelly explores culture in financial services, the progress made & challenges ahead in this podcast from the Compliance Institute

4 April 2023

IBCB Response to the Publication of the Department of Finance Retail Banking Review Public Consultation

29 November 2022

Annual Report cover, winding coastal road

Banking must be rooted in a trust-based culture with customers and staff at the centre

24 October 2022

IBCB Statement on conclusion of Central Bank of Ireland’s Tracker Mortgage Examinations

29 September 2022

Irish Banking Culture Board hosts ‘Proud to Work in Banking’ event for bank staff

22 September 2022

Professional Certificate in Consumer Protection Risk, Culture and Ethical Behaviour in Financial Services- IOB

19 September 2022

IBCB CEO Marion Kelly “Future of Banking” Speech at The 2022 DEW Annual Economic Policy Conference, Wexford, 17th September 2022

16 September 2022

Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services 2022/23

23 August 2022

Irish Banking Culture Board publishes 2022 éist Report on Public Trust in Banking

11 July 2022

IBCB statement on tracker fine imposed on AIB by Central Bank

23 June 2022

The Irish Banking Culture Board endorses UN Principles for Responsible Banking

2 June 2022

Guiding Principles for Customer Support for Account Closure, Opening & Moving

6 May 2022

IBCB and BPFI announce Guiding Principles for banks support of customers and staff through current account migration

6 May 2022

Ukrainian version of the Guide to the Basic Bank Account

11 March 2022

Mr. Justice John Hedigan, IBCB Chair, chaired a panel at UCD Sutherland School of Law & Eversheds Sutherland at the launch of the book “New Accountability in Financial Services: Changing Individual Behaviour and Culture” by Joe McGrath and Ciaran Walker.

10 March 2022

Irish Banking Culture Board launches guide to Basic Bank Account supporting financial inclusion and access to banking

8 February 2022

We have been conscious from the outset that the shaping of the IBCB should be independent, inclusive and informed by both the views of staff within the industry and its customers and stakeholders.

To do this, we decided to ask for, listen to and act on the views of these groups most impacted by banking culture – consumers and bank staff.

Play Video

IBCB member banks' support for victims of domestic abuse

Play Video

éist Staff Culture survey 2023 - pre survey video

Play Video

Ethical decision-making - 01 Introduction

Play Video

Ethical decision-making - 02 Frameworks

Play Video

Ethical decision-making - 03 Key considerations

Play Video

Ethical decision-making - 04 Hypothetical scenario

Play Video

éist Proud to work in Banking 2022

Play Video

IBCB First 3 Years 2019 - 2022

Play Video

éist Staff Culture Survey 2021 - Survey results video

Play Video

IBCB Launch 2019 - short

Play Video

IBCB Launch 2019

Play Video

IBCB Financial Awareness for SMEs - Webinar Series

Play Video

IBCB Financial Awareness - Micro-Finance & Social Finance

Play Video

IBCB Financial Awareness - Applying for a loan from a bank

Play Video

IBCB Financial Awareness - Lending for farming businesses

Play Video

Farmers - Applying for Bank Finance

Play Video

Farmers - Building a relationship with your bank

Play Video

Banking Culture 2021 - Helping Shape the Future of the Banking Sector

Eist Surveys: 17 May 2021

Reports

The Irish Banking Culture Board