IBCB Response to the Publication of the Department of Finance Retail Banking Review Public Consultation

29 November 2022

Banking must be rooted in a trust-based culture with customers and staff at the centre

24 October 2022

IBCB Statement on conclusion of Central Bank of Ireland’s Tracker Mortgage Examinations

29 September 2022

Irish Banking Culture Board hosts ‘Proud to Work in Banking’ event for bank staff

22 September 2022

Professional Certificate in Consumer Protection Risk, Culture and Ethical Behaviour in Financial Services- IOB

19 September 2022

IBCB CEO Marion Kelly “Future of Banking” Speech at The 2022 DEW Annual Economic Policy Conference, Wexford, 17th September 2022

16 September 2022

Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services 2022/23

23 August 2022

Irish Banking Culture Board publishes 2022 éist Report on Public Trust in Banking

11 July 2022

IBCB statement on tracker fine imposed on AIB by Central Bank

23 June 2022

The Irish Banking Culture Board endorses UN Principles for Responsible Banking

2 June 2022

Guiding Principles for Customer Support for Account Closure, Opening & Moving 

6 May 2022

IBCB and BPFI announce Guiding Principles for banks support of customers and staff through current account migration 

6 May 2022

Ukrainian version of the Guide to the Basic Bank Account

11 March 2022

Mr. Justice John Hedigan, IBCB Chair, chaired a panel at UCD Sutherland School of Law & Eversheds Sutherland at the launch of the book “New Accountability in Financial Services: Changing Individual Behaviour and Culture” by Joe McGrath and Ciaran Walker.

10 March 2022

Irish Banking Culture Board launches guide to Basic Bank Account supporting financial inclusion and access to banking

8 February 2022

The Irish Banking Culture Board publishes 2020 – 2021 Annual Report-Progress on banking culture being made but need to continue to learn lessons and focus on fair customer outcomes still critical.

6 October 2021

Irish Banking Culture Board agree new Guiding Principles for Change

6 September 2021

IBCB Guiding Principles for Change

6 September 2021

Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services

4 August 2021

Deputy Chair of the Irish Banking Culture Board, Professor Blanaid Clarke, TCD has provided an updated chapter for the book Pandemic Crisis and Financial Stability

28 July 2021

Strong accountability is key to sustainable culture and behavioural change.

28 July 2021

IOB Regulatory Insight Sessions: The Irish Banking Culture Board 2021 surveys of Bank Culture and Public Trust in Banking- Interview with IBCB CEO Marion Kelly

29 June 2021

Good progress made on internal bank culture though public trust levels remain low

18 May 2021

IBCB Position on Central Bank of Ireland Tracker Mortgage Investigations

26 March 2021

The IBCB Bank Staff Survey, “Éist”, has launched at our five member banks.

15 February 2021

The Role of Banks in Social Finance

29 January 2021

Irish Banking Culture Board (IBCB) Launches First Annual Report

8 October 2020

IBCB Financial Awareness for SMEs Webinar Series

2 October 2020

Support for Mortgage Holders using Mortgage Payment Breaks

7 September 2020

The voices of farmers must be heard in the banking industry

24 June 2020

The Importance of Getting Your Financial Affairs in Order

24 June 2020

Blanaid Clarke (Audit Committee Chair) authors chapter in book ‘Pandemic Crisis and Financial Stability’ – read excerpt

11 June 2020

Listening to the views of Bank Staff

19 May 2020

More needed to ensure SMEs can survive

5 May 2020

How the banks act now will determine how they are perceived in the future

6 April 2020

The Irish Banking Culture Board welcomes the additional supports offered by our member banks to support vulnerable and elderly customers.

31 March 2020

Message from IBCB CEO Marion Kelly in relation to working arrangements and Covid-19

23 March 2020

Irish Banking Culture Board welcomes agreement from banks on COVID-19 measures

18 March 2020

IBCB calls on customers experiencing difficulties to contact their bank to discuss their situation and ensure that they are fully informed of all terms before entering into any Covid-19 arrangements

12 March 2020

Irish Banking Culture Board (IBCB) Appoints Chief Executive Officer

27 February 2020