Head of Policy

The Company

The Irish Banking Culture Board (IBCB) was established in April 2019, and is an independent industry initiative, funded by the five retail banks in Ireland (Allied Irish Banks, Bank of Ireland,  KBC Bank Ireland, Permanent TSB & Ulster Bank) with the aim of rebuilding trust in the sector through demonstrating a change in behaviour and overall culture. IBCB’s goal is to act as a transformative influence on culture within the Irish banking sector.

The role of the IBCB is to be an independent voice advocating for cultural change in the Irish banking industry. IBCB will demand that participating banks improve culture, customer outcomes and competence. Rooted in the knowledge that a changed culture will change outcomes, IBCB promotes ethical behaviour and advocates for humility, decency and respect in the banking sector.

The IBCB now wishes to appoint a Head of Policy, reporting to and working closely with the CEO.


This is a new and demanding role. Responsibilities will include to:

  • Create and lead an integrated programme of policy initiatives, events, stakeholder influencing and thought leadership to ensure that the IBCB delivers on its objectives, focussed on pragmatic steps which will have positive impacts for bank stakeholders (customers and staff);
  • Working closely with the CEO and the Board develop an approach to evaluating and measuring the effectiveness and impact of the IBCB’s activities;
  • To horizon scan and plan for future developments to ensure the IBCB is aware of, and acting on, emerging good practice & policy nationally and internationally;
  • Develop and maintain excellent working relationships with key individuals in member banks and relevant external stakeholders;
  • Deputise for and support the IBCB CEO in their role.

The role requirements:

  • Proven track record in strategy development, delivery and change management;
  • A comprehensive understanding of the drivers impacting organisational and individual behaviours and culture, preferably within the financial services industry;
  • A thorough understanding of the behavioural and cultural issues identified in the Irish and EU banking industry via regulatory inspections and interventions;
  • Excellent interpersonal skills and a proven ability to build effective collaboration internally and externally with a range of stakeholders;
  • Experience in leading and motivating a small diverse team.

Strong experience in benchmarking and assessing behavioural and cultural change and/or corporate governance/risk management experience in a regulated industry would be an advantage.

Application process & deadline

To pursue your interest in this opportunity, please email a comprehensive Curriculum Vitae and supporting letter indicating your suitability for the role, in confidence to:

Niall Glynn

Niall Glynn & Associates Limited

Phone: 01 2766598 / 087 816 2978

Email: niall.glynn@gmail.com

Closing date for receipt of applications is Friday 15th November 2019.