icon representing bereavement

Bereaved Customers

What we heard

The theme of Bereavement came through in the commentary from several respondents to the Public and Stakeholder Consultation Report

What we did

Establishing the “Common Commitment of Care” was the first step in the Bereavement workstream. To ensure the provision of these services are making a real and tangible difference for impacted customers, the next phase of this workstream will be to assess and measure effectiveness, and examine what additional measures could be introduced.

In addition, the Irish Banking Culture Board will continue to work with important stakeholders and customer advocates in this space, including the Irish Hospice Foundation and Coroner’s Court.


Irish Hospice Foundation (IHF)
Irish Hospice Foundation

Many people have experienced and will experience the death of someone close during the COVID-19 pandemic. It may have been a COVID-related death or a death from other causes. People may also be finding a previous bereavement more difficult at this time. hospicefoundation.ie

There is a marketing pack available here

Bereavement Support Line promotional assets – Irish Hospice Foundation.
Use these resources and graphics in workplaces and communities to raise awareness about IHF Bereavement Support Line.

Bereavement support teams phone numbers
Related Video
Play Video
Play Video
Play Video