Bereaved Customers
- Bereaved Customers
What we heard
The theme of Bereavement came through in the commentary from several respondents to the Public and Stakeholder Consultation Report
What we did
Establishing the “Common Commitment of Care” was the first step in the Bereavement workstream. To ensure the provision of these services are making a real and tangible difference for impacted customers, the next phase of this workstream will be to assess and measure effectiveness, and examine what additional measures could be introduced.
In addition, the Irish Banking Culture Board will continue to work with important stakeholders and customer advocates in this space, including the Irish Hospice Foundation and Coroner’s Court.
Irish Hospice Foundation (IHF)
Many people have experienced and will experience the death of someone close during the COVID-19 pandemic. It may have been a COVID-related death or a death from other causes. People may also be finding a previous bereavement more difficult at this time. hospicefoundation.ie
There is a marketing pack available here
Bereavement Support Line promotional assets – Irish Hospice Foundation.
Use these resources and graphics in workplaces and communities to raise awareness about IHF Bereavement Support Line.
Bereavement support teams phone numbers
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Allied Irish Banks
Bereavement phone number: 01 641 5182 -
Bank of Ireland
Bereavement phone number: 01 460 6333 -
KBC Bank Ireland
Bereavement phone number: 01 664 6896 -
permanent tsb
Bereavement phone number: 01 212 4077 -
Ulster Bank
Bereavement phone number: 1800 303 543
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