Ethics and Behaviour
Over the past couple of months, the IBCB has been working with our member banks on developing an Ethical Decision Making Framework.
The objective is that this practical decision making framework will be used as a tool internally with our member banks for awareness raising and discussion and will assist bank staff when faced with ethical dilemmas and/or where judgement calls are required. The development of this framework to date has included running a series virtual of ‘co-create’ sessions with 120 bank staff and certain IBCB Board Members. The purpose of those sessions was to obtain the feedback, views and input of staff around what aids would work well, and indeed, any existing infrastructure that does not work so well in the context of ethical decision making.
We also hosted an external stakeholder virtual ‘round-table’ session, where we discussed the draft decision making framework and obtain the views of other important cohorts such as consumer representatives, political and legal perspectives. The final Framework ‘DECiDE’ was launched by the IBCB at a virtual event on 29th September.
Founded on established academics – with input from Professor Blanaid Clarke and the IoB, the purpose of ‘DECiDE’ is to act as a practical guide and tool for bank staff, regardless of level, when making difficult decisions. We hope that it will be actively used to support internal discussions on ethics and in decision-making, in conjunction with any existing internal supports and frameworks, and that it will assist in achieving good outcomes for staff, customers and other key stakeholders. Below is a PDF which summarises ‘DECiDE’ in an infographic, and its key components.