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Changing Banking
Culture in Ireland

The Irish Banking Culture Board (IBCB) has one overriding mission:

To work with our member banks to build trustworthiness in order to assist the industry in regaining public trust.

The IBCB requires our participating banks improve culture, customer outcomes and competence.

Rooted in the knowledge that a changed culture will change outcomes, we promote ethical behaviour and advocate for humanity, decency and respect in the banking sector.

Read more about our Vision & Purpose >>

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Work Programme

Core areas of focus 2020–22

Meet the Board

Read a little about our backgrounds, our philosophy, and what drives us to join the Irish Banking Culture Board.

Guiding Principles for Customer Support for Account Closure, Opening & Moving

Read the Principles Here

IBCB and BPFI announce Guiding Principles for banks support of customers and staff through current account migration

Read the Press Release Here